Microsoft Shutting Down MSN TV

MSN TVMicrosoft is finally closing it’s internet television service MSN TV on 30 September this year according to it’s website and an email sent to existing subscribers.

“WebTV (later called MSN TV) started in 1996 with the goal to bring new people ‘online’ and to give those already online an easy, hassle-free means of accessing the internet from the comfort of their homes. Later, MSN TV 2 was released with vastly greater power and features. Since then, the web has continued to evolve at a breathtaking pace, and there are many new ways to access the internet. Accordingly, we have made the difficult decision to end the MSN TV service on September 30th, 2013. We are working with our customers to ensure the transition is as seamless as possible.”

Microsoft bought Web TV at the height of the dotcom bubble for US $503 million in 1997, MSN TV was rebranded from WebTV in 2001.

Here’s an email sent to existing subscribers:

Dear MSN TV Subscriber,

For the past decade, we have been excited to build products that provided our customers with easy access to the Internet on TV. Unfortunately, all good things must eventually come to an end. Today we are announcing that we will be closing the MSN TV service. The last day of the MSN TV service will be September 30, 2013. We want this transition to be as smooth as possible for you. This letter explains what you need to do before the service ends if you want to have access to your email, favorites, Scrapbook photos, Page Builder pages, and any other data.

Before the MSN TV service ends, you need to make sure that all the users on your account have upgraded to (formerly called Hotmail), saved any favorites and Scrapbook photos to SkyDrive, and archived any published Page Builder web pages that you wish to save. We have created an MSN TV Closure FAQ that provides detailed information on how to do all of these. Please read it at

After you have upgraded to, your MSN TV email address, along with your existing email, will continue to be available for you to use. offers many advantages, such as accessing your email from a computer or smartphone that has a connection to the Internet. From a computer or smartphone, you can by visiting

If you would like access to your favorites and Scrapbook photos after the MSN TV service ends, you will need to copy them to SkyDrive before the service ends. SkyDrive provides storage in the cloud, so you can easily access and store your favorites and photos all in one place and sync with other devices. You can also share your photos on SkyDrive with family and friends. You can learn more about SkyDrive at from a computer or smartphone.

To ease the transition and help ensure you maintain Internet access, we will be providing some special offers for both the MSN Dial-up and Premium services. You will need a computer, Microsoft account, and active MSN TV subscription. Visit to view and sign up for one of these offers.

Many of you already have a computer for accessing the Internet. For those of you who do not, we recommend visiting the Microsoft Store for a wide variety of device options. Go to

We want to sincerely thank you for your continued support of the MSN TV service over the years. We have enjoyed bringing this technology to such loyal customers.

If you have any questions that are not answered in the MSN TV Closure FAQ, you can contact Customer Support at 800-469-3288 between 6 am – 8 pm PST. Again, we want to thank you for your support and commitment to Microsoft products.

The MSN TV Team

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