Palm Pre not syncing with iTunes

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Palm Pre not syncing with iTunes

July 16, 2009 # 12:20 # Palm # Comments

: Image by James Hicks via Flickr

The bad news for today is that Apple updated iTunes to iTunes 8.2.1, putting an end to the Palm Pre-iTunes synchronization. In May, before the official release of Palm Pre, Palm executives stated that iTunes will work with their product. In their opinion, Palm Pre was an iPod.

Last month, Apple sent out a warning under the form of a knowledge base article in which it clearly stated that it will not tolerate unsupported third-party digital media players. As from today, with the iTunes update, Apple makes good on its warning and “disables devices falsely pretending to be iPods”.

There are many opinions on blogs and forums and although many users blame Apple for this, some blame Palm for attempting to use another company’s proprietary software. In the end, there is some good news. Palm Pre users can use the “doubleTwist” software to keep their product synched with iTunes. Other options include not updating iTunes and rolling back to the previous version of iTunes.

The iTunes version before this update is 8.2 and it can be downloaded from archives of out-of-date software. In the end, it looks like Palm Pre users still have a chance with iTunes. But for how long?

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martinbeauchamp

I'm not sure they needed to at the time. Surely, Apple should be able to see the merit in having more devices access its store. I'm sure I've read that their margins aren't in the actual device, but in the revenue generated on iTunes. More devices, more casual users paying for downloads and a bigger market place, should equal more cash!

vladionesi

Tho problem is not income. Sure, iTunes could use some extra money, but soon after that, hundreds of third party devices will flood it. I think Apple wanted to make an example out of Palm. And it's a decent thing to do, since iTunes is their property

Ruk Cooray

Poor Palm being used as an example, why couldn't apple pick on a someone else like Nokia?

Calvin Robinson

Totally understand what you're saying, and I've said it myself many times.

Still doesn't change the fact Palm shouldn't launch a product as "iTunes Friendly" without consulting Apple. It's bonkers!